Contact Us

Get in Touch

Have questions about the snugcloak, your order, shipping, or returns? Cozzies (operated by Teameo Ventures Inc.) is here to help during our support hours. We're based in Toronto and ready to make your experience seamless.

Support Channels

  • Email: support@shopcozzies.com – Best for detailed inquiries, order updates, or returns. Expect a reply within 24–48 hours.

  • Phone: 613-209-5774 – Call Monday to Friday, 9:00 AM – 6:00 PM (EST) for immediate assistance.

  • Live Chat: Available on shopcozzies.com during support hours (coming soon).

Business Details

  • Trade Name: Cozzies

  • Operated By: Teameo Ventures Inc.

  • Address: 145 Church Street, Unit 5, Toronto, Ontario, M5B 1Y4, Canada

What We Help With

  • Order status and tracking

  • Shipping queries (free over $50 USD, 7–14 business days delivery)

  • Returns and refunds (30-day policy)

  • Product questions or recommendations

We're committed to cozy service – reach out today!